From sign-up to your first reply in six steps.

Create your company

Sign up with your company name, email and password. You become the Owner of this company.

Add a Zalo account

Click Add account, then open Zalo on your phone and scan the QR code on screen. New messages start arriving in Hubz right away.

Tip: Use a number set aside for work, and don’t open Zalo Web with the same number, or Hubz will disconnect.

Create teams

Create teams the way your people split the work, such as Sales, Support, or one team per branch.

Invite your staff

Enter a name, email and role. Invitees get an email to set a password, then you add them to a team.

Tip: Supervisors see every account. Staff only see the accounts their team is given.

Set access per account

For each Zalo account, choose which teams can Reply and which can View only. Changes apply immediately.

Tip: Pick “whole team” or “customer pool” in Company settings to decide which conversations staff see.

Answer customers

Open the inbox, take a conversation and reply. Write a few quick replies the whole team can share.