Everything your team needs to answer customers on Zalo.
Hubz brings your business Zalo accounts into one inbox, gives every conversation a clear owner and keeps the whole history for the company.
Every account, one conversation list.
Messages from every Zalo account land in one place, group chats included. Filter by account or status to see who is still waiting.
- Send and receive text, photos, files, contact cards and stickers
- Read and chat in Zalo groups, mention members
- React, quote-reply and recall messages
- Search messages without typing accents
- See queued messages and retry failed ones automatically
Everyone knows which conversations are theirs.
Each conversation has one owner. Take it, pass it on or release it in one click, and the next person sees the full history.
- One owner per conversation
- System lines record every take, handover and close
- See who is viewing or typing so nobody answers twice
- Internal notes the customer never sees
- Split conversations by team and by Zalo account
Common answers, sent in one click.
Type a slash in the message box to pick a saved reply. Managers write them once, and the whole team speaks with one voice.
- Easy shortcuts for every saved reply
- Managers and team leads write them, staff use them
- Tag customers right from the chat
- Shared across every Zalo account
Plugs into the Odoo you already use.
Plugins connect Hubz with Odoo and other platforms, so customer details and chat history don’t live in a silo.
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The business keeps the access, the data and the history.
Four roles
Owner, Supervisor, Team lead, Staff. Everyone sees exactly their part of the work.
Per-account access
Choose which teams can view and which can reply on each Zalo account.
Audit log
Key actions are recorded: access changes, assignments, recalled messages.
Disconnect alerts
Get told the moment an account drops, and Hubz reconnects when it can.
History stays with the business
When staff leave, conversations stay. Export the history any time.
Works on mobile
The interface adapts to phones and tablets.
Hubz connects to personal Zalo accounts through an unofficial method, so Zalo may restrict an account. Hubz spaces out and caps messages to lower this risk. Read the terms and risks
Bring your Zalo accounts together.
Add your accounts, invite your team and answer customers on one screen.